A conceptual framework for supply chain digitalization using integrated system s model approach and DIKW hierarchy
A robust and dynamic supply chain can be developed using advanced digital technologies, enabling real-time information sharing. This study provides a conceptual framework for effective supply chain digitalization by considering the key decision-making factors and interrelationships. The key decision-making factors affecting the digitalization process are identified from the literature and consultation with industry and academia experts. A conceptual framework is developed using the integrated systems model approach and DIKW (Data, Information, Knowledge, and Wisdom) hierarchy.
